Privacy policy

KWEKLY Store — kwekly-store.com

Last Updated: March 2026

Introduction

Welcome to KWEKLY Store, specialized in Smart Review Cards and digital business solutions. We value your trust and are committed to protecting your personal data in accordance with the highest privacy and security standards.

This policy explains how we collect, use, and protect your personal data when you use our website or purchase our products.

Information We Collect

When you complete a purchase or contact us, we may collect the following information:

  • Full name
  • Mobile phone number
  • Shipping address (governorate and detailed address)
  • Order details and selected products
  • Custom design details for review cards
  • Browsing data and cookies

How We Use Your Information

We use your personal data solely for the following purposes:

  • Processing, preparing, and shipping your orders to your address
  • Contacting you via WhatsApp to confirm orders and design details
  • Improving our services and products based on your feedback
  • Sending updates on your order status
  • Responding to your inquiries and providing technical support

Data Protection

We take all necessary measures to protect your personal data from unauthorized access, modification, disclosure, or destruction. Our protection measures include:

  • Encrypting all data transmitted through our website using SSL protocol
  • Restricting access to personal data to authorized personnel only
  • Not storing any electronic payment data on our servers
  • Conducting regular reviews of security and protection procedures

Sharing Data with Third Parties

We do not sell, rent, or share your personal data with any third party for marketing purposes. We may only share your data with:

  • Shipping and delivery companies to complete the delivery process (name, address, and phone number only)
  • Payment service providers to securely process financial transactions
  • Legal authorities in case of a legal obligation

Cookies

We use cookies to enhance your experience on our website. These cookies help us:

  • Remember your preferences and shopping cart items
  • Analyze website traffic to improve performance
  • Display ads relevant to your interests across social media platforms

You can control your cookie settings through your browser at any time.

Return and Exchange Policy

Since our products are customized according to each customer's design, our return policy is as follows:

  • Products will be exchanged in case of manufacturing defects or design errors on our part
  • Any issues must be reported within 48 hours of receiving the product
  • All concerns are handled via WhatsApp for the fastest resolution

Shipping and Delivery

  • Shipping is available across all governorates of the Arab Republic of Egypt
  • Cash on Delivery (COD) available
  • Delivery time ranges from 3 to 7 working days depending on the governorate
  • We contact customers via WhatsApp to confirm design details before shipping

Your Rights

You have the following rights regarding your personal data:

  • Access the personal data we hold about you
  • Request modification or update of your data
  • Request deletion of your personal data from our database
  • Unsubscribe from marketing messages at any time

Contact Us

If you have any inquiries or requests regarding our privacy policy or your personal data, you can reach us through:

  • Email: B.K@Ibraan.com
  • WhatsApp: 01146009444
  • Visit our main branch: 33 Mohamed Shafik St. — Behind Heliopolis Hospital, in front of Qaher Al-Tatar Mosque — Heliopolis, Masr El-Gedida, Egypt

Policy Updates

We reserve the right to update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We recommend reviewing this policy periodically.

By using our website and services, you agree to this privacy policy.

KWEKLY — Smart Solutions for Your Business